Delivery and Refund Policy

Delivery and Refund Policy

Delivery 

United Kingdom Shipping Rates:

Standard Delivery - £3.99

Standard Delivery (Ireland) - £5.99

Delivery Time United Kingdom:

Standard Delivery (3-5 Working Days): UK Royal Mail Standard Tracked Delivery.

Standard Delivery (Ireland): UK Royal Mail Tracked 48 Hour Delivery.

Worldwide Shipping Rates:

Europe - Tracked International Royal Mail Delivery - £10.99

North America (U.S.A + Canada) - Tracked International Royal Mail Delivery - £10.99

Australia - Tracked International Royal Mail Delivery - £10.99 

Please Note:

Orders will be processed within 24 hours of being placed. Once processed, you will receive confirmation of your order via email. Once your order has been shipped, you will receive a separate confirmation email letting you know that your Anti-accelerated oil serum order is on its way along with your tracking number.

If you have not received confirmation of your order or shipping within 48 hours after completing your order, please check your junk mail just in case it’s ended up in there.

Please note, Beyoutiful Skin and Hair is not responsible for any tax or duties on international shipping orders. This is the responsibility of the customer.

Please note, it may take up to 24 hours for your order to be processed and packaged, delivery times begin after 24 hours of completing your order.

If your order is placed after 4pm it will be packaged the following working day. Royal Mail does not operate on a Sunday.

If you still cannot locate your confirmation emails, or have any other questions please email us at customer.service@beyoutufulskinandhair.com

Refund Policy

We offer a 14-day refund policy. To be eligible for a refund, simply return the item(s) unused, in its original packaging, with proof of purchase and a completed return form, within 14 days of receipt. Once we receive your item(s), we will issue a full refund.

Please return to
Beyoutiful Skin and Hair

86-90 Paul St

London

EC2A 4NE

When will my refund be credited into my account?

• It generally takes up to 3 working days from      receipt of a return for us to process a refund. 
• A      refund confirmation email will then be sent to the same email address to      which your initial order confirmation was sent. 
• Following      the refund confirmation email, please allow a further 4-6 working days for      the refund to be credited to your account (through the same card you made      the initial purchase with). Please note that beyoutifulskinandhair.com      have no control over this timescale as it is generally dictated by your      bank. 
• This time frame is dictated by your bank or card      issuer and is outside of our control. (N.B Your refund will be credited to      the same card with which you made your original purchase. If for any      reason this is not possible, (i.e. the card had been declined or has      expired) we shall contact you to discuss alternative methods.  

Do I have to pay for return postage?

If you are returning an item to us for a refund or an exchange you would have to pay for P&P cost.

Are delivery charges refundable?

Whilst you can get the full value of returned items refunded, unfortunately, the original cost of delivery you paid to have the items delivered to you are non-refundable.